Terms of use
Operator: exNiche, Melbourne, Australia. ABN: [ABN pending]. Contact: support@exniche.com. Last updated: draft. Governed by the law of Victoria, Australia.
The service
exNiche provides one workspace for retail product data, integrations and gap research. The service is provided as-is. We do not guarantee uptime, catalogue coverage, or fitness for a particular purpose.
Gap Report
The Gap Report is derived from search-miss data. It is not a guarantee of demand, sales, or profit. Treat it as a signal, not advice.
Accounts
You must provide accurate account details and keep your credentials secure. You are responsible for activity under your account and API key.
Subscriptions
- Subscriptions are billed monthly in Australian dollars (AUD) via Stripe.
- Operator is A$199 per month. Enterprise requirements and pricing are agreed through sales. Free includes 1 watch, 3 report entries and 1,000 searches per UTC calendar month using your workspace key. Extra searches use prepaid credits: A$10 for 10,000 calls (A$1 per 1,000), at the same rate on every plan. Credits do not expire while the account stays open, and are deleted with the account. No automatic reloads. Cancelling Operator preserves your credit balance. Completed searches count even with zero results; invalid queries and failed searches do not consume account credits. Keyless access has a separate IP allowance. Existing Scout subscriptions retain their existing price and entitlements; Scout is not available for new checkout.
- No free trial.
- Cancel any time in Manage billing. You keep access until the end of the paid period.
Agent API
The free agent tier allows 1,000 calls per month (per IP or key, as implemented). Exceeding the limit may return an error until the period resets or a paid arrangement applies.
Acceptable use
- Do not scrape or abuse our API beyond published limits.
- Do not resell raw Gap Report or query data.
- Do not attempt to bypass authentication, rate limits, or aggregation rules.
- Do not use the service for unlawful purposes.
Liability
To the extent permitted by Australian consumer law, our total liability for any claim relating to the service is limited to the fees you paid us in the three months before the claim.
Changes
We may change these terms. Continued use after a published change means you accept the updated terms.
Contact
support@exniche.com